FAQ's
Frequently Asked Questions
How long does shipping take?
We process all orders within 1–3 business days. Delivery typically takes 7–10 business days for the UK and Europe, and 7–15 business days internationally.
Do you offer free shipping?
Yes — we offer free shipping on all orders over £50.
Can I track my order?
Yes. Once your order has been shipped, you will receive a tracking number via email so you can follow your delivery.
Why is my order taking longer than expected?
Delays may occasionally occur due to high demand, customs, or courier issues. These are outside our control, and we appreciate your patience.
What is your return policy?
We offer a 30-day return policy. If you are not completely satisfied, you may request a return within 30 days of delivery.
What items are eligible for return?
Items must be unused, in their original condition, and returned with original packaging and tags. Items must not be damaged due to misuse.
How do I request a return?
Please contact us at info@bolarinessentials.com with your order number, reason for return, full name, and delivery address.
Do I have to pay for return shipping?
Yes, customers are responsible for return shipping costs.
Do you offer exchanges?
We only replace items if they are defective or damaged.
How do I choose the right size?
Please refer to our Size Guide for accurate measurements. If you are between sizes, we recommend sizing up for a more comfortable fit.
Are your products squat-proof and high quality?
Yes — our activewear is designed to be high-quality, supportive, and squat-proof, ensuring comfort and confidence during workouts.
Is my payment information secure?
Yes — all payments are processed through secure and encrypted systems to protect your information.
Can I cancel or change my order?
Orders are processed quickly, so we are unable to cancel or modify orders once they have been processed.
Still have questions?
Our team is here to help — contact us anytime at info@bolarinessentials.com
