Política de reembolso
Returns & Exchanges Policy
At Bolarin Essentials, we want you to feel confident in every purchase.
If you are not completely satisfied with your order, you may request a return within 30 days of delivery.
Return Eligibility
To be eligible for a return:
- Items must be unused and in their original condition
- Items must be returned with original packaging and tags
- All components must be included
- Items must not be damaged due to misuse
We reserve the right to refuse returns if items show signs of wear or damage not caused by us.
How to Request a Return
To start a return, please contact us at:
Please include:
- Your order number
- Reason for return
- Your full name
- Your delivery address
- A photo (if the item is damaged)
Once approved, we will provide the correct return address.
Please do not send items back without contacting us first.
Return Shipping
- Customers are responsible for return shipping costs
- Returns are sent to our central warehouse
Refunds
Once your return is received and inspected:
- You will be notified via email
- If approved, your refund will be processed to your original payment method
- Refunds are issued within a reasonable timeframe
Exchanges
We only replace items if they are defective or damaged.
Please contact: info@bolarinessentials.com to request an exchange,
Order Cancellations
Orders are processed automatically.
Once placed, orders cannot be cancelled or modified after processing.
Shipping Times
- Orders are processed within 3–10 business days
- Delivery times vary depending on location
- Delays may occur during busy periods
Need Help?
If you have any questions, please contact us at:
info@bolarinessentials.com
